Sign-up for SHNITPWR
Stay informed about the latest style advice and product launches.
SHNITPWR provides a straightforward warranty that is processed in the most hassle-free way possible.All products are guaranteed for 12 months
This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law.
Holiday Returns Policy
SHNITPWR has extended the Holiday Returns Policy for 2022.Orders purchased between October 1st, 2022and December 31st, 2022 are eligible for return through January 31st, 2023.
30-Day Money-Back Guarantee for Any Reason
Products may be returned for a full refund for any reason within 30 days of the date of purchase. Please contact the customer service once the item is delivered to the warehouse so the refund process will start.
* Returns must include all accessories
* Items must include original packaging
* For non-quality related warranty claims, buyer is responsible for shipping costs
* For non-quality related warranty claims, SHNITPWR refunds the cost of the product itself
* Returns may be rejected if items do not meet the above requirements
How do I return an item?
1. Please reach out to SHNITPWR customer support to initiate a return. Please state the reason for return and provide an invoice or screenshot to confirm the order number.
2.SHNITPWR support will share the corresponding return address with you within 24 working hours.
3. For the refund to be processed in a timely manner, please be sure to send a return notification to SHNITPWR with the following information:
How long does it take to get a refund?
Refunds will be issued once the item arrives at our warehouse. The refund will be credited back using the same method as when your initial order was made. Processing time typically takes 3-5 working days.
If you find that the product is deffective or missing parts after receiving the package, please contact customer service at email@example.com and pro-vide the following information:
① Outer package with SKU label
② Outer package with waybill information
③ Product quantity or deffective product photos.
Refund requests for the 30-day money back guarantee expire 30 days after starting a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. For purchases not made directly through SHNITPWR’s online stores, please contact retailers for refunds. For quality-related issues, please see below.
Warranty Claims for Quality-Related Issues
All quality-related defects on items sold directly by SHNITPWR or SHNITPWR's authorized resellers are covered by an extensive warranty, starting from the date of purchase (see top of page for your product’s warranty period).
SHNITPWR's limited warranty is restricted to the country of purchase. The limited warranty is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.
Quality-related warranty claims purchased through SHNITPWR's Authorized Distributors and Retailers (such as Walmart and Costco, BestBuy) are handled post-sale by the respective distributors and retailers.
Warranties on all replacements follow the same warranty timeframe of the original defective item. Warranties on products are void after having been fully refunded.
Valid proof of purchase:
Please note that more than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address item was originally shipped to).
Shipping costs must be covered by buyer in the following situations:
Not Covered Under Warranty:
SHNITPWR is not liable for:
When returning items with a prepaid shipping label provided by SHNITPWR, SHNITPWR takes responsibility for any damage or loss incurred in transit. When returning items for non-quality issues, buyer assumes responsibility for any damage or loss incurred in transit.SHNITPWR does not provide refunds for items damaged in transit for non-quality related warranty claims.